HairCut Reviews For Sport Clips Haircuts of Chesapeake- Towne Place at Greenbrier

2 rating

My haircut from Crystal was the worst I’ve ever had at this location. She didn’t compare sideburns. They were completely uneven. Asked her to fix it and she tried but failed. I asked her not to clip the front and the first thing she did was front to back buzz. Never had a chance to stop her. She also didn’t run the buzzer through my hair anywhere near enough. Nothing was even. I had long hairs everywhere. I went home and cut off nearly a whole head of hair using the exact same size clipper trying to make everything even. Don’t get me wrong, she was nice but she wasn’t at all focused on a good haircut. She wanted to rush me out by the look of it.

1 rating

As a loyal customer, I have been coming to Sports Clips for at least a year and a half. I tip the stylist $5 every time ($25) because I enjoyed there service. Unfortunately, yesterday, my hair was not cut very well by a new in-training stylist. Obviously, I didn't recognize how poorly it was cut until I showered and noticed that the top back of my hair had not been cut, some inconsistencies with the fade, and some uneven hair cuts where my hair is combed over. I went back the next day thinking it would be a simple fix and probably wouldn't take any longer than 10 minutes. I spoke with the manager (not by request) and mentioned the deficiencies in my hair cut. I was told I'd have to wait to have it fixed and the wait time was over 1 hour in which I mentioned to the manager. I nicely asked if there's anything they can do now. The manager offered for me to come back the next day and she would have it fixed. There wasn't anything else she could offer me. She didn't even ask for my name, who cut my hair, or even look at my haircut. She didn't give me any reassurance or apologize on behalf of the stylist. It's unfortunate that Sports Clip would lose a loyal customer over something that could have been fixed in 10 minutes. I will not be coming back and hope that in the future Sports Clip has a better policy and provide better training for new stylist on the floor such as having the trainer review the haircut before the customer leaves.

5 rating

Adrienne was fantastic, she explained all of the services that were available to me. I had asked for a fade and she asked if I wanted a medium fade and gave me one of the best hair cuts I have in awhile. This was my very first time in a Sports Clips and found it to be a very relaxing and enjoyable visit. I will definitely be returning to this location again.

Rated 3.6 out of 5.0 based on 5 Client reviews

2
Jeremy S. | January 3, 2019 Haircut

"My haircut from Crystal was the worst I’ve ever had at this location. She didn’t compare sideburns. "

1
Tutyer X. | August 5, 2018 Haircut

"As a loyal customer, I have been coming to Sports Clips for at least a year and a half. I tip the st"

5
Christian W. | February 4, 2018 Haircut

"Adrienne was fantastic, she explained all of the services that were available to me. I had asked for"

5
Michael G. | November 21, 2017 Haircut

"Chelsea, you were great. I’m very happy with your work! I appreciated your recommendations. After al"

5
Richard G | July 21, 2017 Haircut

"Honestly the best haircut I have had in years. Chance did a phenomenal job. Thanks!"